Eligibility & Timeframe

  • 30-day return window from delivery date.

  • Conditions:

    • Container must be unmodified and in original condition.

    • Proof of purchase required (order confirmation/invoice).

  • Non-returnable items:

    • Customized/modified containers.

    • Clearance/final sale items (unless damaged/not as described).

How to Return

  1. Contact us within 30 days:

    • Phone: (916) 780-8227

    • Email: contact@containerliftservice.com

  2. Provide:

    • Order number

    • Return reason + photos (if damage claimed).

Inspection & Approval

  • We inspect returns on-site or at our facility.

  • Returns may be refused if criteria aren’t met.

Refunds

  • Processing time: 10 business days after approval.

  • Deductions may apply for:

    • Restocking (if return isn’t due to damage/error).

    • Repair costs (if post-delivery damage occurs).

Shipping Costs

  • We cover: Returns due to pre-delivery damage or misdescription.

  • You cover: Returns for other reasons (if applicable).

Exchanges

Not offered directly. Return for a refund, then place a new order.

Contact Details

Address: 251 Little Falls Dr, Wilmington, DE 19808

Phone: (916) 780-8227

Email: contact@containerliftservice.com